The Simple Truths of Service
Written by Ken Blanchard and Barbara Glanz
An unforgettable true story about a young man with Down's Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect.
Best-selling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer. Designed by Michael McMillan, this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization. Does not include DVD.
Price: $15.95
- Kevin W. McCarthy: Author, Speaker, Businessperson, and Founder of On-Purpose Partners. Kevin is the thought leader behind the concepts and principles of being On-Purpose®. Subscribe to, read, and comment on his blog.
- On-Purpose Business Advisors: Are you ready to "Do More of What You Do Best More Profitably™"? Turn to On-Purpose Business Advisors. We are senior level business consultants and executive coaches specializing in strategy, markets, and corporate culture integration to produce profits. We do the business of business.
- On-Purpose Planet: Are you looking to meet other On-Purpose Persons? The On-Purpose Planet is the social network for you. It is free to join. Create an open group in your city or use it for private online gatherings. Be creative in community.
- Hire Kevin: Book Kevin W. McCarthy or a Principal of our firm for your next event, program, or training.
- On-Purpose Bookstore: Everything you need to start living On-Purpose.
- Keep in Touch: Get On-Purpose advice, tips, and more.